OUR SOLUTIONS OFFER:
Scalable and flexible SMS and WhatsApp messaging services
Our powerful messaging solutions facilitate instant connections with customers through SMS and WhatsApp. From two factor security codes to inbound enquiries, we provide reliable messaging services that ensure fast and compliant delivery. Seamlessly integrate with secure API endpoints to connect your customer journeys and benefit from higher engagement, real-time communication and improve customer satisfaction.
SOLUTION HIGHLIGHTS
SMS and WhatsApp integrations tailored to your business needs
We’ll work with you to identify and integrate the best messaging solution for your use case. Our solutions are carefully calibrated to meet ICO and Ofcom compliance whilst delivering the instant engagement that customers have come to expect.
Number Localisation
Localised numbers can be selected and configured to match organisations’ geography and can be used alongside branded sending IDs for maximum brand recognition. Our experts will work with you to implement the optimal configuration.
Inbound Mailbox Configuration
Whilst most mobile-focused messaging is focused on outbound communications, customers often reply to automated messages with queries, feedback and comments. Inbound mailboxes ensure that all user responses are centralised and actionable.
Ofcom and ICO Compliance
The UK has strict regulations around the use of SMS and WhatsApp messaging and compliance is strictly monitored. We integration solutions that are fully Ofcom and ICO compliant and provide ongoing compliance support and oversight.
Response Automation
Our solutions can be configured to provide response automation, from two-way chatbot-style customer support to templatised no-reply responses, we help to lighten organisations’ customer support workloads.
Hosting solutions
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Digital marketing
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